Jet Verge LLC – Designated Agent for Service – Privacy Policy

Effective Date: 3/24/2025

1. Introduction

Jet Verge LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the secure handling of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when:

  • You visit and interact with our website.
  • You engage Jet Verge as your FAA-designated agent for service.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect both personal and technical data to provide our services effectively and maintain compliance with FAA regulations.

2.1 Website Visitors

When you visit our website, we may collect:

  • Personal Information: Name, email address, phone number, and details voluntarily submitted through forms or inquiries.

  • Technical Information: IP address, browser type, device details, referring website, and interaction data collected through cookies and tracking technologies.

2.2 FAA Agent for Service Clients

To fulfill our role as your U.S. agent for service, we collect:

  • FAA-Required Information: Full legal name, FAA certificate details, physical address, and contact information.
  • Regulatory Correspondence: FAA-related documents or notices served to Jet Verge on your behalf.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance website functionality, analyze usage patterns, and provide a personalized experience.

  • Cookies may collect:
       
    • Session data for smoother navigation.
       
    • Analytical data to improve website performance

  • You can manage or disable cookies through your browser settings.

3. Legal Basis for Processing Data

We process personal data under the following legal grounds:

  • Contractual Necessity: To provide you with FAA compliance services as your designated agent.

  • Consent: When required, we will seek your explicit consent before processing certain types of data (e.g., marketing communications).
  • Legitimate Interests: To improve website usability, optimize services, and ensure platform security.
  • Legal Obligations: To comply with FAA regulations, record-keeping requirements, and legal mandates.

4. How We Use Your Information

We use your information for the following purposes:

4.1 Website Visitors

  • To provide, enhance, and personalize your website experience.

  • To analyze website traffic
  • To respond to inquiries, communicate with you, and manage customer relationships.

4.2 FAA Agent for Service Clients

  • To process and manage your FAA agent designation.

  • To comply with FAA-mandated service of process
  • To receive, handle, and forward FAA communications securely to you.
  • To verify your identity and maintain accurate compliance records.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

  • Website Data: Retained for as long as necessary for analytics and customer engagement.
  • FAA Agent for Service Clients: Retained for the duration of your FAA registration and any legally required period after termination.
  • Legal Compliance: Data may be stored longer if required for regulatory, legal, or dispute resolution purposes.

6. Disclosure of Your Information

Jet Verge does not sell or rent personal data. However, we may disclose your information in the following circumstances:

6.1 Service Providers

We may share your data with trusted third-party vendors for services such as:

  • Website hosting and maintenance.
  • Analytics and performance tracking.
  • Customer support services.

6.2 FAA Compliance

As your U.S. agent for service, we may disclose necessary information to the FAA or other regulatory bodies to fulfill our legal obligations.

6.3 Legal Obligations

We may disclose personal data:

  • To comply with legal mandates or government requests.
  • To enforce terms of service or protect the rights, safety, and security of Jet Verge and its clients.

6.4 Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets.

7. Data Security

We use industry-standard security measures to protect your personal and FAA-related data, including:

  • Encryption: Secure storage and transmission of sensitive information.
  • Access Controls: Restricted access to authorized personnel only.
  • Compliance Monitoring: Regular audits to ensure FAA compliance and data protection.

However, no internet-based platform is entirely secure. We encourage you to exercise caution when sharing personal information online.

8. International Data Transfers

Jet Verge LLC is a U.S.-based company. By using our services, you understand that your data may be transferred and processed in the United States.

For clients in the European Economic Area (EEA) or other regions with data protection laws, we use Standard Contractual Clauses (SCCs) and other safeguards to protect cross-border data transfers.

9. FAA Communications and Compliance

By engaging Jet Verge as your U.S. agent for service, you authorize us to:

  • Receive and handle FAA notices on your behalf.
  • Transmit FAA-related correspondence securely to your designated contact.
  • Retain necessary records for regulatory compliance.

Failure to keep your agent designation current may affect your FAA certification status. Itis your responsibility to inform us of any changes to your contact information.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Correction: Request access to and correction of your personal data.

  • Complaints: File a complaint with a data protection authority if your rights are violated.
  • Opt-Out: Withdraw consent for marketing communications.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Data Portability: Request a structured, machine-readable copy of your data.

To exercise these rights, please contact us at: onboarding@jetverge.com.

11. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

12. Children’s Privacy

Our website and services are not directed at minors under 18 years of age. We do not knowingly collect personal data from children. If we discover such collection, we will delete the information immediately.

13. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

14. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: onboarding@jetverge.com
Address: Jet Verge LLC, 577 Huff Street Suite 5, Winona, MN 55987 USA
Phone: 507-494-8116